Free shipping over $99Frequently Asked Questions
1. About Our Accessories
Do your handbags have a warranty?
Yes! Our handbags come with a 6-month warranty covering manufacturer defects.
Are your belts adjustable?
Most of our belts feature adjustable buckles or multiple holes to accommodate different sizes.
2. Orders & Payments
Can I request a custom invoice for business purchases?
Yes! Contact us at [email protected], and we’ll be happy to provide a customized invoice.
Do you offer digital gift cards?
Yes! Our e-gift cards are available in various amounts and make the perfect gift.
3. Shipping & Tracking
How long do international orders take?
International delivery times vary based on destination and shipping method. Most orders arrive within 7-14 business days.
Can I choose a specific delivery date?
We currently do not offer scheduled deliveries, but express shipping may provide faster delivery.
4. Returns & Refunds
What happens if I receive a damaged item?
If your item arrives damaged, please email us at [email protected] within 48 hours with photos, and we will arrange a replacement.
Do I need to return my order in the original packaging?
Yes! Items must be returned in their original packaging to qualify for a refund or exchange.
5. Care Instructions
Can I wash my wool coat at home?
We recommend dry cleaning wool coats to maintain their quality.
How can I refresh my leather shoes?
Use a leather conditioner and a soft cloth to restore shine and prevent cracking.
6. Need More Help?
Contact us at [email protected], and we’ll be happy to assist!